Name
Roundtable Conversations: The Credit Union Difference: Member Experience and Community Impact
Date & Time
Thursday, November 6, 2025, 4:45 PM - 5:30 PM
Speakers
Michael Ogden, Editor-in-Chief - Arc Network
Chantel Negron, AVP Community Development - Grow Financial Federal Credit Union
Josh DeTar, EVP - Evangelism - Tyfone
Shirley Senn, Chief Community Development and Impact Officer - New Orleans Firemen’s Federal Credit Union
Chantel Negron, AVP Community Development - Grow Financial Federal Credit Union
Josh DeTar, EVP - Evangelism - Tyfone
Shirley Senn, Chief Community Development and Impact Officer - New Orleans Firemen’s Federal Credit Union
Description
These roundtables are an opportunity to be part of the conversation, and share your expertise with your peers! Led by industry experts, these discussions will explore how credit unions are building trust and increasing membership growth through personalized services, local partnerships, and collaboration. Participants are encouraged to share insights on creating a member-centric culture, strategies for blending digital conveniences with authentic human connections, and provide best practices for driving meaningful change, both in the industry and the communities they serve.